Special order items require a 25% deposit and are not returnable.

The patient agrees to pay for replacement costs of any damaged, destroyed, or lost equipment due to misuse or neglect.

“Transfer of ownership” will only happen if determined by insurance regulations and will not happen until all co-pays and deductibles have been rendered to KABA Healthcare.

It is the responsibility of the patient to notify KABA Healthcare of any equipment malfunctions or defects, and allow and allow KABA equipment service representatives to enter the patient’s premises at all reasonable times to repair, relocate, perform regularly scheduled services, or provide adequate substitute equipment.

KABA Healthcare guarantees all equipment to be delivered operating within manufacturer’s specifications and to be fully warranted to the manufacturer’s current policy.

KABA Healthcare fully warrants used equipment purchased for a minimum of 30 days from date of purchase.

Patients wishing to express their dissatisfaction, concern, or content with KABA’s service should call on normal business days Monday through Friday between 9:30AM and 5PM. Your comments will be fully reviewed and acted upon, as necessary, by KABA Healthcare or any of its employees.

The patient retains the right to refuse services and/or equipment, and assumes full responsibility for any consequences whatsoever relating to refusal of any service ordered by a healthcare professional.